Anjuum Khanna

Anjuum Khanna – Integrating Innovation and the Customer Experience

Anjuum Khanna- Integrating Innovation and the Customer Experience Anjuum Khanna-Customer behavior patterns continue to change. Complicating matters, customer loyalty and lifetime value continue to dip. Folk might wonder why but the answer is that customers simply have several many options before them and desire the best experience. In this scenario, it is imperative to ensure stackability or the loyalty of a customer.I anjuum Khanna, sharing with you some Important key points: 1. Key to innovation The Read more…

Anjuum Khanna-Robotics

Anjuum Khanna – Real Disruption in BPO industry through Robotics Process Automation

Anjuum Khanna-Real Disruption in BPO industry through Robotics Process Automation Anjuum Khanna-Automation is a powerful force that is constantly simplifying the way the world functions.  Automation helps remove redundancy and leads to job satisfaction by eliminating repetitive tasks. With the help of robotic machines, industries have been able to achieve what was humanly impossible. Several industries have been revolutionizing their processes using robotics, including the BPO/KPO industry. The application of robotic machines in the BPO/KPO industry where Read more…